Kitchen settings: delivery methods and collection times
Set up your kitchen details, delivery methods, cut-off times and special delivery dates.
In the SOUS portal, go to Settings to open your Kitchen Settings. Here you manage your kitchen configuration, contact details and delivery schedules. The page has several tabs: General, Special Delivery Dates, Vendor Settings, Location management, Integrations and Payments. Click Save Changes after making changes.
General• Basic information: your kitchen name and country.
• Delivery methods: turn on Own delivery if you deliver orders yourself with your own drivers or couriers, or Uber Direct to deliver through Uber's courier network. When a method is turned off, it's hidden from every location's delivery settings.
• Collection details (only for exploreSOUS): the address and contact person (name, phone and email) where orders are collected.
• Cut-off: how many days before, and until what time, guests can still order. Leave it blank if you don't want a cut-off.
• Collection and delivery days (only for exploreSOUS): the days and times when orders are collected from your kitchen, and the days they are delivered. Own delivery doesn't use these days: its days and hours are set on each location's Delivery timing page.
Special delivery dates (only for exploreSOUS)Closed on a public holiday, or open on a day you normally aren't? Open the Special Delivery Dates tab and click Add Exception to add a date that differs from your regular schedule.
Other tabs• Location management ((only for Storefront): opening hours and pickup settings per location. See the article Changing opening hours and pickup settings.
• Integrations: connect your POS. See the article Connecting Lightspeed POS.
• Payments: your payment provider for online and in-person payments.
Not sure which settings to use? Contact us and we'll help you set them up.