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Verifying your Google Business Profile

What to do when SOUS asks you to verify your location.

To connect your restaurant to Spotlight, your Google Business Profile needs to be verified with Google. If you see a "Verify your location" screen in SOUS, follow the steps below.

Check whether your profile is verified

1. Sign in to business.google.com with the Google account that owns your profile, or search for your restaurant on Google while signed in to that account.

2. Look for a "Verify now" button or a banner asking you to verify your business.

If you see "Verify now"

1. Click "Verify now".

2. Choose one of the verification methods Google offers. Depending on your type of business and country, this can be a phone call, text message, video, email or postcard.

3. Complete the verification. Once Google has confirmed it, go back to SOUS and connect your profile again. It should now go through without the extra step.

If you don't see "Verify now"

Your profile is already verified with Google, so complete the verification step in the SOUS screen instead. If the verification code doesn't reach you, the phone number on your Google listing is probably out of date. Update it in your Google Business Profile, then try again.

Still stuck? Contact us and we'll help you get connected.